Thank you for choosing M&M Music Pathways Foundation Inc. OR The Bouncing Bow to support your child’s musical journey. By completing a purchase on this website OR thebouncingbow.com you expressly waive any right to cancel, refund, or dispute the transaction on the basis of the digital nature of the product and its immediate availability. This Refund, Return & Exchange Policy explains how purchases for lessons, educational services, and instruments are handled so you know exactly what to expect.
Simple Summary
All digital product purchases are final. Because our products are delivered instantly and cannot be returned, we do not offer refunds or exchanges. This includes subscriptions, lesson packages, individual lessons, sheet music, and all digital learning materials.
If you have trouble accessing your purchase, we’re happy to help resolve the issue—just contact us.
Refunds & Returns Policy (Digital Products) – Florida, United States
All sales of digital products are final and non-refundable, except where required by applicable law.
By purchasing or accessing any digital goods offered by the Company, you acknowledge and agree that such products constitute intangible digital content and/or completed services that are delivered or made available immediately upon purchase. Accordingly, such products are not eligible for return, exchange, cancellation, or refund once access has been provided.
This policy applies to all digital products offered by the Company, including but not limited to: digital music method subscriptions, digital music method packages, individual digital music method lessons, sheet music, and all other digital learning materials. This includes content delivered or accessed via email, online platforms, video services (including YouTube), the Company’s website, or any other electronic means.
Due to the nature of digital content, once access has been granted or delivery has occurred, the product is deemed accepted and cannot be returned. These products reflect the time, expertise, and effort already expended in their creation and are therefore non-refundable.
By completing a purchase, you expressly acknowledge and agree that you are waiving any statutory right to cancel or withdraw from the purchase once the digital content has been delivered or access has been provided, to the extent permitted under applicable Florida law and U.S. federal law.
By completing a purchase, you expressly waive any right to cancel, refund, or dispute the transaction on the basis of the digital nature of the product and its immediate availability.
Nothing in this policy is intended to limit or exclude any rights you may have under applicable consumer protection laws that cannot be lawfully waived.
If you experience technical issues accessing your purchased content, please contact us for assistance. Resolution of technical issues does not entitle you to a refund unless required by law.
This policy shall be governed by and construed in accordance with the laws of the State of Florida.
We understand that instruments are a significant investment, and we want you to feel confident in your purchase.
We accept returns and exchanges for instruments as long as they are returned in the same condition in which they were provided to you, including:
All instrument returns and exchanges are subject to inspection. We reserve the right to decline a return or exchange if the instrument is not in its original condition as described above.
To request a return or exchange for an instrument, please contact us:
Please include your name, your child’s name (if applicable), purchase date, and a brief description of the instrument and the reason for the return or exchange. We will respond with instructions on inspection, shipping or drop-off (if offered), and the expected timeline for processing your request.
Purchases made through M&M Music Pathways Foundation Inc. are also governed by our site’s Terms of Service. These Terms of Service explain important details about acceptable use of our services, payment terms, scheduling, cancellations, limitations of liability, and other conditions that apply when you work with us or make a purchase.
You can review our full Terms of Service here: https://thebouncingbow.com/terms-of-service/. Please read them carefully so you understand what to expect and what we ask of our customers.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.